ZMS Products:
Analytics Suite:
Transaction Level Metrics>
Account Level Metrics >
User Level Metrics >
Presentation and Usability Framework>
Benefits >
- Transaction Level Metrics
• For various transaction types: House Bill, Master Bill, Quote, Bid, Settlement A/R, A/P Invoices.
• Helps with questions such as,
-- "How late was the pickup for a given Master Bill?", or
--"How timely was the ETA update for a given Master Bill?" etc.
• The generic framework supports user configurable definitions via an expression builder
• Ability to override or seed transaction level metrics
Back to Top> - Account Level Metrics
• Rich array of statistical methods (counts, percentage, average, Olympic ranking, percentile ranking, scoring, min, max etc.) for aggregating transaction level metrics by individual accounts: Carriers across all modes, System Owner, Customers, and Suppliers
• Helps with questions such as,
--"What percentage of time Carrier ABC was late by over 15 minutes?" or
--"What is the average cost per Master Bill for LTL jobs?" or
--"How many total Charter Shipments did the plants need over the I oversee? • Ability to schedule computations of metrics at user-definable recurring frequencies: hourly, daily, weekly, monthly, quarterly, yearly etc.
• Ability to search and visualize metrics at Account level
• Ability to override/seed account level metrics
Back to Top> - User Level Metrics
• Similar to Account metrics but by users instead
• Helps with questions such as,
--"What percentage of orders are placed online for the locations I manage?"
--"What percentage of orders are settled within ceratin thrshold of POD for my locations?"
Back to Top> - Presentation and Usability Framework
• Information available in user configurable attractive charts (Bar, Line, Pie, Stacked Bar etc.), or information-rich table formats.
• All visual information is available in easy-to-consume manner on dashboards for each constituent roles via their web portal
• Ability to group various metrics on one chart or table.
Back to Top> - Benefits
• Real-time trend analysis of key performance indexes for all constituents of the transportation and logistics supply chain, from individual users/roles to summary level for accounts and modes, allow proactive planning against changing conditions by locations, lanes, seasons, geographies, service-lines and many other criteria.
• A real-time feedback loop from analytics framework into optimization helps avoid costly capacity and operational decisions.
• Analytics at user's fingertips empowers all constituents with information that helps them monitor their own performance in relation to others and allow them to compare their targets/thresholds to their actual performance.
Back to Top>
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